Privacy Policy
Guangdong Fanrong Industry & Trade Co., Ltd. ("we") values the protection of your personal information. This policy explains what information we collect through this website (gdfanrong.com), how we use and retain it, and the rights you have. Please read it carefully before submitting an inquiry — submission indicates you have read and agreed to the arrangements described below.
Information we collect
When you submit an inquiry through the Contact page, we collect the information you provide: name, company, email address, phone number, country/region, and project details (part type, thickness/size, colour/texture, estimated quantity, expected timeline, quality/testing requirements). If you choose to upload an attachment (such as a drawing or rendering), we also store that file. The system automatically records the IP address used at submission, solely to prevent abuse and keep the form secure.
How we use this information
We use the information above only to: communicate with you about your project, provide quotations and technical proposals, assess project feasibility, and follow up on samples or orders where necessary. We do not use your information for purposes beyond this policy, and will not send marketing communications without your consent.
Retention period
Inquiry records and attachments are stored on our servers for project follow-up and historical reference, generally for no more than 24 months from submission, unless a longer period is required by law or you request earlier deletion.
Third-party processing
We do not sell your personal information. Where necessary and permitted by law, we may share information with service providers who help us operate this website (such as our server hosting provider); such providers may only process it under our instructions and for no other purpose.
Cookies
This website uses only one cookie, to remember your language preference. We do not use advertising trackers or third-party analytics cookies.
Your rights
Subject to applicable law, you have the right to access, correct, or delete the personal information we hold about you, and to withdraw consent. To exercise these rights, please contact us using the details below; we will respond within a reasonable time.
Contact us
If you have any questions about this policy, or wish to exercise your rights, please contact us via the email or phone number shown in the site footer or on the Contact page.